Policy Statement
Customers will note the Group, all its relevant employees and associated persons, are required to:
Privacy Statement for Intercole Customers
The Intercole Group GDPR privacy statements are deemed important when considering the personal information and data from a customer source.
This privacy statement explains how Intercole collect, retain, process and keep secure this information.
The personal information and data obtained by the Group is normally direct from the customer through various standard communication and contact methods. These may include;
The Group will not transfer any personal information to any organisation outside the European Union.
The Group may transfer manufacturing data to organisations outside the European Union.
Within Intercole, customer personal information and data (drawings etc.) is shared by Directors, Sales, Purchasing, Production, Administration and Accounts Departments as applicable.
Customer personal information is kept in electronic form.
Customer personal data (drawings etc.) are kept in electronic and hardcopy versions as appropriateThe Group has in place measures to protect the security of customer personal information. It has internal policies, procedures and controls in place to try and prevent your personal information from being accidentally lost or destroyed, altered, disclosed or used or accessed in an unauthorised way. In addition, we limit access to your personal information to those employees who have a business need to know in order to perform their job duties and responsibilities.
All personal data kept in electronic form is held securely on the Group’s network server which is firewall and virus protected, routinely backed-up, has password protection and is accessible only to designated staff. All personal data kept in hard copy form is held securely in locked office locations.
Under certain guidelines customers have a right to access their personal information and request rectification or erasure of any anomalies. If you believe the Group has not complied with your data protection rights then the matter can be raised with a Group Director and ultimately with the Information Commissioners Office.
The Group will retain your personal information and data for a minimum period of two years. Personal information relating to accounting records etc will be retained for seven years as required by law.
Personal information which is no longer to be retained will be securely and effectively destroyed or permanently erased from the Group’s IT systems as applicable.
Customers will note the Group, all its relevant employees and associated persons, are required to:
- Comply with all relevant regulations and requirements for privacy and data protection as detailed in this policy document.
- Act honestly, responsibly and with integrity when handling personal data from customers.
- Safeguard and uphold the Group’s reputation by operating in an ethical, professional and lawful manner at all times by:
- Only collecting information that is needed for a specific purpose.
- Keeping the information secure.
- Ensuring it is relevant information and is up to date.
- Only keeping the information for as long as needed.
- Allowing the subject of the information to see it on request.
Privacy Statement for Intercole Customers
The Intercole Group GDPR privacy statements are deemed important when considering the personal information and data from a customer source.
This privacy statement explains how Intercole collect, retain, process and keep secure this information.
The personal information and data obtained by the Group is normally direct from the customer through various standard communication and contact methods. These may include;
- The Intercole website
- Direct e-mail
- Attendance at a meeting
The lawful basis of collecting and processing personal data, as specified in this document, will be through specific customer consent.
The personal information the Group collects will always be in line with current regulations and this will relate solely to the provision of products and services of interest to the customer and on-going support.
To establish and maintain accurate and current customer records and enable efficient communication the personal information and data which Intercole will collect and process includes: - Customer Name
- Contact Details (e-mail and telephone etc.)
- Details of the Customers Company
- Type of Enquiry (hardware, software, manufacture, design, test etc.)
- Any production/manufacturing data and instructions
- Time scales and delivery requirements
- Arrange quotations and estimates
- Record the personal information on a customer database
- Process purchase order instructions
- Set-up a management/accounts record
- To offer other existing services, solely from Intercole, which may be of interest.
- Share: When necessary provide key production information to Intercole suppliers to facilitate any specialist production requirements.
- Marketing: We would like to sendoccasional e-mail information about new products and services availablefrom Intercole which may be of interest to you. If you have already consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes.
The Group will not transfer any personal information to any organisation outside the European Union.
The Group may transfer manufacturing data to organisations outside the European Union.
Within Intercole, customer personal information and data (drawings etc.) is shared by Directors, Sales, Purchasing, Production, Administration and Accounts Departments as applicable.
Customer personal information is kept in electronic form.
Customer personal data (drawings etc.) are kept in electronic and hardcopy versions as appropriateThe Group has in place measures to protect the security of customer personal information. It has internal policies, procedures and controls in place to try and prevent your personal information from being accidentally lost or destroyed, altered, disclosed or used or accessed in an unauthorised way. In addition, we limit access to your personal information to those employees who have a business need to know in order to perform their job duties and responsibilities.
All personal data kept in electronic form is held securely on the Group’s network server which is firewall and virus protected, routinely backed-up, has password protection and is accessible only to designated staff. All personal data kept in hard copy form is held securely in locked office locations.
Under certain guidelines customers have a right to access their personal information and request rectification or erasure of any anomalies. If you believe the Group has not complied with your data protection rights then the matter can be raised with a Group Director and ultimately with the Information Commissioners Office.
The Group will retain your personal information and data for a minimum period of two years. Personal information relating to accounting records etc will be retained for seven years as required by law.
Personal information which is no longer to be retained will be securely and effectively destroyed or permanently erased from the Group’s IT systems as applicable.
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UK Contract Electronic Manufacturing
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Intercole Group © 1966 - 2024
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Registered
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